Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or fill out contact forms.
• Technical Data: IP address, browser type, operating system, and pages visited, collected via cookies and analytics tools to improve our website.
• Communication Records: Emails, chats, or calls with our support or sales teams for record-keeping and service improvement.

2. How We Use Your Information

We use the collected information to:

• Process and fulfil your orders.
• Provide customer service and respond to inquiries.
• Send updates, invoices, and delivery details.
• Improve our website functionality and user experience.
• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Information Sharing and Disclosure

Your information may be shared with:

• Service Providers: Trusted partners who assist with payment processing, shipping, marketing, and IT support, only to the extent necessary.
• Legal Authorities: When required by law, we may share your information with regulatory or law enforcement agencies.
• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. This includes:

• SSL encryption for data transmission
• Secure servers and limited access controls
• Regular monitoring for security vulnerabilities

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Analyse website traffic and user behaviour
• Personalise your experience
• Store session information for smoother navigation

You can control or disable cookies via your browser settings, though some features may not function properly without them.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct inaccuracies or update your information.
• Withdraw consent or request deletion of your data, subject to legal requirements.
• Opt out of marketing communications at any time via the unsubscribe link or by contacting us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before sharing your information.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our services implies your acceptance of the revised terms.

9. Contact Us

For any questions or concerns regarding this policy or your personal data, please contact: